How to start computer in SAFE mode?

If your computer virus is still persisting, even after using an anti-virus/spyware software, you should restart your computer in SAFE mode and run the virus scan again.

Here is a short video with instructions for restarting your computer in SAFE mode:

  • Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.Click the Start button, click the arrow next to the Lock button, and then click Restart.
  • Do one of the following:
    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
  • On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER.
  • Log on to your computer with a user account that has administrator rights.
  • Good luck!

    Nils Rognerud
    Computer Engineer
    San Francisco, USA

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